A One Enterprise ensures that your order is safely delivered to you within the promised delivery timeline. However, if you have ordered the wrong product, you may cancel the order through your A One Enterprise Account. If it is a prepaid order, the amount will be refunded to you in accordance with our Refund Policy. A cancellation request cannot be made after your order is dispatched.

ORDER CANCELLATION BY A One Enterprise

Under some rare situations, A One Enterprise may also raise an order cancellation request. These situations could include:

• Product out of stock
• Restrictions on the number of products you can order, as per Terms & Conditions of any offer/discount
• Incorrect pricing or description of the product
• Payment fraud suspicion by our Credit & Fraud Avoidance Department
• Incorrect or incomplete buyer’s address

Note:
• We do not charge extra for returns, and all replacements/pickups are done free of cost.